Store Policy

Privacy & Safety

At Magento Audio Labs, we understand the importance of privacy and the protection of personal information. That's why we take privacy and safety seriously and are committed to ensuring that our customers' information is secure. This privacy policy outlines the information we collect, how it is used, and the measures we take to protect it.

Information Collection:

Personal information: We collect personal information, such as your name, address, email address, and telephone number, when you place an order or create an account with us. This information is used to process your order, provide customer service, and send you updates about our products and promotions.
Payment information: We collect payment information, such as your credit card number, to process your payment. This information is transmitted securely using industry-standard encryption and is never stored on our servers.
Cookies: We use cookies to track and store information about your visit to our website, including your shopping cart, product preferences, and website preferences. This information is used to improve your shopping experience and make it easier for you to navigate our website.

Information Use:

Personal information: We use the personal information you provide to process your order, provide customer service, and send you updates about our products and promotions. We may also use this information to analyze customer data and improve our products and services.
Payment information: We use payment information to process your payment and ensure the security of your transaction. This information is not shared with third parties, except as necessary to process your payment or comply with the law.
Cookies: We use cookies to track and store information about your visit to our website. This information is used to improve your shopping experience and make it easier for you to navigate our website.

Information Protection:

Data security: We use industry-standard encryption to protect your personal and payment information. Our servers are monitored 24/7 to detect and prevent unauthorized access or theft.
Access control: Only authorized employees have access to customer information and are required to comply with our privacy policy.
Third-party service providers: We may use third-party service providers to process orders or provide customer service. These service providers are required to comply with our privacy policy and are prohibited from using your information for any other purpose.
Compliance with the law: We may be required to disclose your information in response to a subpoena, court order, or other legal process. We will take reasonable steps to ensure that your information is disclosed only to the extent necessary to comply with the law.

Changes to this Policy:

We may update this privacy policy from time to time to reflect changes in our practices or to comply with the law. We will notify you of any changes by posting the updated policy on our website.

Contact Information:

If you have any questions or concerns about our privacy policy, please contact us at [insert contact information here]. We are committed to protecting your privacy and ensuring that your information is secure.

Dealer Inquiries

Dealer inquiries: We welcome inquiries from dealers who are interested in carrying our products. Please fill out the Dealer Inquiry form on our website or email us at sales@magnetoaudiolabs.com to receive more information.

Application process: All dealer inquiries are subject to our review process, and we reserve the right to reject any inquiry at our discretion. We may require additional information or documentation before approving a dealer application. We do not guarantee that all applications will be approved.

Dealer requirements: We require our dealers to meet certain criteria in order to carry our products. These criteria may include minimum order quantities, location, business license, tax ID, and other relevant factors. We reserve the right to modify these criteria at any time.

Pricing: Dealer pricing is available upon request and may be subject to change. All pricing information is confidential and for the dealer's use only. Dealers are not authorized to disclose pricing information to any third party.

Ordering and payment: Dealers may place orders through our website, via email, or by phone. We accept payment by credit card or wire transfer. We require full payment before products are shipped. Shipping and handling fees may apply and will be included in the dealer's invoice.

Shipping and delivery: We make every effort to ensure timely and efficient delivery of our products. Delivery times may vary depending on the dealer's location and the availability of the product. We are not responsible for any delays or damages caused during shipping.

Returns and exchanges: We accept returns and exchanges of our products in accordance with our return policy. Dealers are responsible for the cost of shipping returned products. We do not accept returns or exchanges of products that have been damaged or altered after delivery

Product warranties: We offer warranties on our products as stated on our website or in our product documentation. We will repair or replace any defective products in accordance with our warranty policy.

Confidentiality: All information provided by dealers is confidential and will be used solely for the purpose of reviewing the dealer inquiry and processing dealer orders. Dealers agree to maintain the confidentiality of all pricing and product information.

Termination: We reserve the right to terminate any dealer relationship at any time for any reason. Dealers may terminate their relationship with us at any time by providing written notice.

By submitting a dealer inquiry, dealers agree to the terms and conditions outlined above. These terms and conditions may be modified at any time without notice.

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Payment Methods

- Credit / Debit Cards
- PAYPAL